UAE: PureHealth announces the launch of "Dawak" Digital Pharmacy Platform

PureHealth has introduced Dawak, an innovative digital pharmacy platform in the UAE. This platform, currently accessible to Abu Dhabi Health Services (SEHA) patients, simplifies the medication process, ensuring a user-friendly and efficient experience.

Digital Pharmacy Platform for Seamless Medication Management

The Dawak application enables patients to bypass waiting times, review and refill prescriptions, select convenient delivery options, and make secure payments within the platform. The initiative is part of Abu Dhabi's broader digital transformation efforts in healthcare.

Smart Medication Adherence and Reporting

Dawak goes beyond conventional pharmacy services. It organizes medications into individually sealed sachets, facilitating adherence and providing a platform for users to report adverse medication effects. The platform aims to enhance patient outcomes by integrating technology into the prescription-delivery ecosystem.

Comprehensive patient support

Dawak is not just a pharmacy; it's a comprehensive healthcare solution. The platform includes features such as medication reminders, dosage details, and the option for one-on-one calls with pharmacists. This holistic approach aims to elevate the overall patient experience.

Healthcare Provider Integration

For healthcare providers, Dawak offers a pharmacist portal. This portal enables providers to track patient orders, access prescription details, manage delivery times, and handle insurance requests. The integration of healthcare providers into the platform enhances coordination and efficiency.

Abu Dhabi's Digital Transformation Journey

Dr. Noura Al Ghaithi, Undersecretary of the Department of Health in Abu Dhabi, expressed pride in witnessing innovative solutions that enhance patient experience and healthcare outcomes. Dawak aligns with Abu Dhabi's digital transformation journey, emphasizing the emirate's commitment to a technology-driven future in healthcare.

Revolutionizing Prescription Delivery

Shaista Asif, Group Chief Operating Officer at PureHealth, emphasized the company's commitment to delivering cutting-edge healthcare solutions. Dawak represents a revolutionary step in the prescription-delivery ecosystem, offering a seamless experience and comprehensive support for patients.

Driving healthcare innovation

Dawak reflects PureHealth's dedication to leveraging technology and digital advancements to drive healthcare innovation. The platform signifies a shift towards proactive patient support, timely reminders, and a wealth of information to empower users to manage their health effectively.

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